7p77 Privacy Policy

1 Our Introduction & Commitment

Platform 7p77 takes player privacy and data security very seriously. We understand that when you register and play at 7p77, you are entrusting us with your personal information. We safeguard that trust wholeheartedly.

This Privacy Policy explains in detail how 7p77 collects, uses, stores and protects your personal information in accordance with international data protection best practices. This Policy applies to all users who access the 7p77 platform via our website or mobile app.

By registering or continuing to use the 7p77 platform, you are deemed to have read, understood and agreed to the provisions of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.

2 Information We Collect

In operating the platform 7p77, we collect several categories of personal information to ensure a safe, fair and legally compliant service. Below is a detailed list of the information we collect and the reasons for collecting it:

We only collect information that is strictly necessary for the stated purposes. Any data that is no longer needed will be deleted or anonymised in accordance with our internal procedures. You have the right to know exactly what data we hold about you — contact us at any time for that information.

3 How We Use Your Data

All information collected by 7p77 is used specifically and in a limited manner. We do not use your data for purposes beyond the scope stated below without first obtaining your additional consent.

• Account Management: To create, manage, and maintain your player account — including the Login process, password reset, and two-step verification.
• Transaction Processing: To securely and promptly process all deposits, withdrawals, and financial transactions to your bank account.
• Identity Verification (KYC): To verify player identity in compliance with regulatory requirements and to prevent fraud or money laundering.
• Customer Support: To enable the 7p77 support team to assist you in resolving any issues, complaints, or inquiries more efficiently.
• Platform Communications: To send important account notifications, promotions you are eligible for, system updates, and security alerts.
• Responsible Gambling: To monitor gaming patterns and identify any signs of problem gambling in order to ensure player well-being.
• Platform Improvements: To analyze aggregated usage patterns in order to improve the performance, design, and user experience of the 7p77 platform.
• Legal Compliance: To fulfill legal and regulatory obligations, court orders, or legitimate requests from relevant authorities.

4 Sharing Information with Third Parties

Platform 7p77 does not sell or disclose your personal information to third parties for marketing or commercial purposes. However, there are certain situations where sharing information is necessary to operate the platform. All third parties involved are bound by strict confidentiality agreements.

Situations where information may be shared:

• Payment Service Providers: Transaction information is shared with approved payment processors and banking institutions (such as Maybank, CIMB, Public Bank, RHB, and e-wallet providers) solely to facilitate legitimate deposit and withdrawal processing.
• Game Providers: Basic game data is shared with licensed game providers (such as Pragmatic Play, Evolution Gaming and others) that operate games within the 7p77 platform to ensure proper game functionality.
• Identity Verification Services: KYC documents may be processed through authorised third-party identity verification providers to validate the authenticity of submitted documents.
• Authorities & Regulatory Bodies: We will disclose information where required by law, court order or a valid request from a competent authority.
• Analytics Services: Anonymised usage data (without personally identifiable information) may be shared with analytics platforms for service improvement purposes.

5 Data Security & Technical Protection

Platform 7p77 implements multiple layers of technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We take a proactive approach to cybersecurity and continuously update our protection systems in line with the latest threat developments.

• 256-bit SSL Encryption: All data transmitted between your device and 7p77 servers is encrypted using 256-bit TLS/SSL technology — the same level of security used by world-class banking institutions.
• Two-Factor Authentication (2FA): Players can enable two-factor authentication for an added layer of security when logging into their account.
• 24/7 Monitoring: Our IT security team continuously monitors the platform systems around the clock to detect any suspicious activity or security threats.
• Strict Access Controls: Only authorised 7p77 staff with a legitimate business need may access players' personal data, and every access is logged and audited.
• Secure Data Backup: Data is regularly backed up to separate, protected servers to ensure service continuity and data recovery in the event of an emergency.
• Regular Security Testing: The 7p77 platform undergoes regular penetration testing and vulnerability assessments conducted by certified independent security experts.

6 Cookies & Tracking Technologies

Platform 7p77 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and help us understand how our platform is used. Cookies are small text files stored on your device when you browse our platform.

Types of cookies we use:

• Essential Cookies: Required for basic platform functions such as login sessions, language preferences and security. These cookies cannot be disabled as they are essential to platform operation.
• Performance Cookies: Collects data on how you use the platform (pages visited, time spent, errors encountered) to help us improve the user experience. All data is collected anonymously.
• Functional Cookies: Saves your preferences and settings (such as display preferences and favourite game numbers) so you do not have to reconfigure them on every visit.
• Security Cookies: Helps us identify and prevent fraudulent activity, suspicious login attempts, and other security threats.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the 7p77 platform. For more information on managing cookies, refer to your web browser's help guide.

7 Your Rights as a Player

As a player 7p77, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights. To exercise any of the rights below, please contact our support team with the relevant proof of identity.

8 Data Storage & Retention Periods

Platform 7p77 retains your personal information only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. Different retention periods apply to different categories of data.

• Active Account Data: Retained for the duration your account is active and for at least 5 years after account closure to comply with financial and anti-money laundering legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable Malaysian financial regulations.
• KYC Records: Identity verification documents are retained for the period stipulated by the relevant authorities, typically no less than 5 years after the business relationship ends.
• Security Logs: Activity and security logs are retained for 90 days to 1 year depending on the log type and security operations requirements.
• Customer Support Data: Customer support communication records are retained for 2 years for reference and service improvement purposes.

Once the designated retention period has expired, your personal data will be securely deleted or anonymized using procedures that ensure no possibility of re-identification. Anonymized data may be retained for analytical purposes without a time limit.

9 Changes to This Privacy Policy

Platform 7p77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. The latest version of this Privacy Policy is always available on this page with the update date clearly stated.

When significant changes occur, we will notify players through one or more of the following methods:

• In-platform notifications upon your next login.
• Notification emails sent to your registered email address.
• Prominent announcements on the 7p77 platform homepage.

Continued use of the platform 7p77 following any amendments to this Privacy Policy being published will be considered your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your privacy.

10 Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, our team is always here to help. We aim to respond to all privacy-related inquiries within 3 business days.

• Email: [email protected]
• Live Chat: Available 24/7 via the platform
• Operating Hours: 24 hours a day, 7 days a week

For general questions about the platform, you may also refer to the FAQ ours. If you would like to learn more about the Terms & Conditions of using the platform, please visit the Terms & Conditions ours.